FDBusiness.com

Nearly 20,000 UK Restaurants Risk Losing Customers Due to Poor Food Hygiene

 Breaking News
  • UK Bottled Water Sales Top 4 Billion Litres For First Time Last year’s hot summer boosted UK water drinks consumption by more than 7% to 4,267 million litres, according to a new report from food and drink experts Zenith Global. This was worth an estimated £3.330 billion at retail prices. Sales of plain bottled water in retail packs increased by 7.9% to 3.4 billion litres, whilst [...]...
  • Morrisons Signs Up to Arla UK 360 Farm Standards Programme Arla Foods’s new farming standards programme Arla UK 360 continues to gain traction as Morrisons becomes the first retailer to commit to supporting the standards across its entire Arla milk supply. The move means approximately 200 Arla farmer owners will be directly supported by Morrisons to deliver across the eight farm business areas identified in [...]...
  • Vitafoods Europe 2019 – Guiding the Industry to a More Sustainable Future As environmental awareness reaches new heights and the world’s population continues to rise, the issue of providing sustainable foods which also offer a high nutritional value is set to grow, in both importance and complexity, over the next decade. It is with these considerations in mind that Vitafoods Europe 2019 has developed its agenda. The [...]...
  • Nordzucker to Invest €100 Million in Swedish Sugar Production Nordzucker Group will concentrate its sugar production in Sweden at its factory in Örtofta and as part of this process the refinery at Arlöv will be closed. Around €100 million will be invested in the strategy. The project is expected to be completed in autumn 2021. Based at Braunschweig in Germany, Nordzucker Group is one [...]...
  • FrieslandCampina Plans to Build a Sustainable Dairy Processing Plant International dairy co-operative Royal FrieslandCampina is exploring options to build a sustainable and innovative dairy processing plant in the Netherlands. The plant is intended for the processing of member milk into fresh dairy products, ingredients used for the production of early life and adult nutrition, and for cheese manufacturing. It would be built according to [...]...

Nearly 20,000 UK Restaurants Risk Losing Customers Due to Poor Food Hygiene

Nearly 20,000 UK Restaurants Risk Losing Customers Due to Poor Food Hygiene
June 16
12:00 2016

Restaurants with low food hygiene ratings are risking their survival, with 61% of consumers saying they’ll boycott such establishments, according to research from Checkit (http://www.checkit.net/). 18,379 restaurants, takeaways, sandwich/coffee shops, hotels and pubs in England, Wales and Northern Ireland are at risk, as they currently have a Food Standards Agency Food Hygiene Rating of two or below, meaning they require improvement to their practices and processes.

The study, carried out by food safety technology company Checkit, found that London is the city with the largest number of food businesses at risk (5,092), while Birmingham has the highest percentage (17%) of restaurants scoring two or below. It is followed by Leicester (14%), London (14%) and Manchester (11%). Overall, 7% of cafes, canteens, restaurants, mobile caterers, pubs, takeaways, sandwich shops and hotels in England, Wales and Northern Ireland fail to meet the hygiene standards that consumers demand.

Across the UK takeaways and sandwich shops are the sector in most danger of being shunned by diners, with 14% of themhaving a food hygiene rating of two or below. This figure rises to 28% of Birmingham and Manchester takeaways, and over half (52%) of those in the London borough of Newham. Given that 64% of consumers say they’d avoid takeaways with low food hygiene ratings, this will have a major impact on the sector’s revenues and individual business survival.

Also in the Checkit research, three quarters (75%) of consumers said they wouldn’t risk dining at a restaurant that had been implicated in a food hygiene incident, even if recommended by someone that they trust. Customers would even rather put up with poor service from rude and unhelpful staff than eat at dirty restaurants. 66% of respondents rated unclean or dirty premises as the first or second reason for not returning to a restaurant. Just 16% cited slow or poor service and 32% said rude or unhelpful staff would stop them coming back to a restaurant.

“The food business is incredibly competitive, with nearly 60% of restaurants failing in their first three years of operation,” says David Davies, Managing Director, Checkit. “Our research shows that good food hygiene is the number one factor in wherediners choose to eat – and that they simply won’t return to places where there has been a food hygiene incident. Yet ouranalysis finds that nearly 20,000 restaurants require improvement to meet basic Food Standards Agency standards. Owners of food businesses are risking their revenues and survival, as well as the health of their customers, by not taking hygiene seriously.”

About Author

mike

mike

Related Articles



Food & Drink Business Conference & Exhibition 2016

Upcoming Events

  • June 18, 2019Multimodal 2019
AEC v1.0.4

find food jobs

The Magazine

F&D Business Preferred Suppliers

New Subscriber

Subscribe Here



Advertisements