Something went wrong with the connection!

FDBusiness.com

Waitrose Plans to Treble the Size of Online Operations

 Breaking News

Waitrose Plans to Treble the Size of Online Operations

Waitrose Plans to Treble the Size of Online Operations
May 20
12:21 2019
Spread the love

Waitrose & Partners has announces plans to treble the size of its successful online grocery operation to a £1 billion business over the next three years, working in partnership with Today Development Partners (TDP) . The move with TDP, which is headed by Jonathan Faiman and Mo Gawdat, will accelerate the development of Waitrose.com through a significant increase in capacity and automation and will see a rapid step change in Waitrose.com’s online and digital capabilities. Together, Waitrose.com and TDP plan to develop three state-of-the-art automated Customer Fulfilment Centres (CFCs) while harnessing cutting edge technical capabilities to deliver an outstanding online customer experience.

Rob Collins, managing director of Waitrose & Partners.

The Waitrose.com service is currently provided through a combination of from-branch deliveries, and through the Coulsdon Fulfilment Centre, opened in 2015 – as well as via a planned second CFC to serve the North London area.

Rob Collins, managing director of Waitrose & Partners, comments: “Waitrose.com is a popular and efficient home delivery service that is already growing strongly ahead of the market. The plans announced represent a clear commitment to achieve rapid step-change in Waitrose.com’s capacity and capability as we build a modern, well-invested digital business that is fit for the future.”

He adds:  “The development of our new Customer Fulfilment Centres will triple our delivery capacity, bringing our well-loved service and delicious food to more customers across the UK and setting Waitrose.com on the path to becoming a £1 billion turnover business.”

Waitrose.com delivery service was launched in 2000 and is growing at nearly five times the market.
Online grocery market growth is 3.2% (Kantar data, 52 weeks to 27 Jan 2019).  Waitrose.com online grocery business grew by 14.2% in the same period. Around £80 million has been invested in Waitrose.com over the last five years.


Warning: count(): Parameter must be an array or an object that implements Countable in /home/fdbusiness/public_html/wp-content/themes/legatus-theme/includes/single/post-tags.php on line 5

About Author

mike

mike

Related Articles

Food & Drink Business Conference & Exhibition 2016

Jobs: Logistics

find food jobs

The Magazine

F&D Business Preferred Suppliers

New Subscriber

    Subscribe Here



    Advertisements