Winners in UK Grocery Will be Those Embracing Shopper Power

 Breaking News
  • Agrial Continues Strategic Expansion With German Dairy Acquisition Agrial, the French farming and food co-operative, is continuing its quest to create value for its dairy farmer members by acquiring German company Rotkappchen Peter Julich Group, a specialist in cow’s and goat’s milk cheeses. The acquisition of Rotkappchen Peter Julich Group, which owns three famous brands in Germany, furthers the growth strategy of Eurial, [...]...
  • €191 Million to Promote EU Agri-food Products at Home and Abroad The European Commission has adopted the 2019 promotion policy work programme, with €191.6million to be made available for programmes selected for EU co-financing – an increase of €12.5 million compared with 2018. €89 million will be allocated to campaigns in high growth countries such as Canada, China, Colombia, Japan, Korea, Mexico, and the United States. Some [...]...
  • Müller Removes Sugar With New Yogurt Culture Müller Corner, one of Britain’s best loved yogurt ranges, is set to reduce sugar by up to 9% and gain a creamier texture, thanks to the discovery of a new yogurt culture. Following a rigorous research and development process which involved access to more than 13,000 strains, Müller discovered that the combination of two specific yogurt [...]...
  • Mintel Launches Purchase Intelligence in the UK Mintel, the world’s leading market intelligence agency, has launched Mintel Purchase Intelligence, the newest innovation in product comparison technology, providing rapid, reliable consumer opinion on every reported new food and drink product in the UK*. Every day, Mintel benchmarks consumer reactions to new product launches so manufacturers, companies and brands can immediately understand and analyse what is [...]...
  • Discovery, Plant-Based and Alternatives Lead the Top Ten Trends For 2019 Targeting increasingly adventurous consumers, set on new discoveries and experiences, will be key to developments in the food and beverage industry in 2019. The connected world has led consumers of all ages to become more knowledgeable of other cultures, contributing to 35 percent growth of “discovery” claims, when comparing 2017 and 2016 new product launch [...]...

Winners in UK Grocery Will be Those Embracing Shopper Power

Winners in UK Grocery Will be Those Embracing Shopper Power
October 21
12:49 2015

The winners in UK food and grocery will be those that continue to embrace shopper power and create solutions to keep pace with changing shopper habits. This is one of the predictions based on new research, outlined by IGD chief executive Joanne Denney-Finch. She also predicts over the next three years:

* The big weekly shop will keep getting smaller

* Major changes in store layouts

* A tipping point for healthy eating

* Bolder innovations from branded food and drink manufacturers.

Joanne Denney-Finch says: “There’s radical change ahead, as shoppers continue to call the tune in our industry. The big weekly shop will keep getting smaller. People are shopping more frequently than ever for their food and groceries, but over a third (36%) would still shop even more often if their finances allowed it.

“While this poses a major challenge for superstores, which are designed round a big weekly shop, retailers and their suppliers are already reconsidering how to use their floor space to make their customers’ lives better and respond to cultural change. They are reducing the unnecessary complexity by decreasing the number of products available and improving layouts. It’s starting to work, with over half of superstore users feeling their enjoyment of shopping has improved, and yet more potential for superstores to really capitalise on this.”

Joanne Denney-Finch, chief executive of IGD.

Joanne Denney-Finch, chief executive of IGD.

Changes to Store Layouts

On changes to store layouts, Joanne Denney-Finch says: “One popular idea from shoppers is an everyday aisle for regular top-ups, so you don’t have to traipse round the store. An extension of this is a ‘Click and Collect Plus’ service, where staple groceries are ready to be collected when shoppers arrive at stores allowing more in-store space to build excitement around occasional purchases. This could be done through sampling, demonstrations and other special events.

“A more radical approach is for superstores to host local butchers or farmers’ markets. Superstores want footfall and better local credentials, while specialists want the space. So big stores will be revitalised and instead of supermarkets versus specialists, it will be a question of: what’s the winning alliance or alliances?

“In the future, we’re also likely to see the layout of stores, the merchandising of displays and planning of promotions, all rethought with healthy eating brought to the fore.”

Health Eating

On the tipping point for healthy eating Joanne Denney-Finch comments: “While food companies are working hard to improve the nation’s nutrition by, for example, reformulating products or offering healthier options, obesity is still on the rise. Three quarters of shoppers feel that healthy eating is mainly about personal responsibility, but they do want more help from the industry.

“The first task is to help clear up confusion. We’re bombarded with health messages from so many sources and often they conflict. No wonder over half of shoppers (56%) are sceptical that the current nutrition advice is correct. The industry needs to give the clearest, simplest and most consistent messages – including information on packs.”

On bolder innovations from brands Joanne Denney-Finch says: “The pressure keeps mounting on the manufacturers of branded food and drink. Our latest research, for example, found that seven in ten shoppers feel the quality of supermarket own brands has been improving, while six in ten feel the benefits of famous brands stand out less today than they used to. But I predict a fight back with branded manufacturers taking a bolder approach to innovation. Tomorrow’s manufacturers will use technology to reward repeat purchases by, for example, offering a better price the more times shoppers buy their products.”

She concludes: “While we have to manage uncertainty, whatever is to come is sure to be exciting. What excites me the most is every type of company, new and old, large and small, has the chance to win from their current positions. The winners will be those that embrace shopper power, reset standards and redefine concepts putting shoppers first.”

About Author



Related Articles

Food & Drink Business Conference & Exhibition 2016

Upcoming Events

  • November 21, 2018expoSE European Asparagus and Strawberry Fair
  • November 27, 2018Health Ingredients Europe
  • November 28, 2018FOOD & LIFE
  • December 3, 2018P&P 2018
AEC v1.0.4

find food jobs

The Magazine

F&D Business Preferred Suppliers

New Subscriber

Subscribe Here